RYA Satisfaction Survey 2019

RYA Satisfaction Survey 2019:

Your club – your chance to have a say

 Your club has chosen to take part in this survey, which has been organised and funded by the RYA. The survey will be delivered by TLF Research and carried out in accordance with data protection regulations and industry best practice.

Regardless of your reasons for joining the club and how you spend the time when you visit, we want you to feel satisfied.

We know it’s not always easy for you to tell us directly how you feel, or what you want us to do differently, so we’re conducting a survey to give you a chance to share your thoughts anonymously.

The survey will be emailed to you, and will be open for the whole of June. It won’t take long to fill in and, if you prefer, you can complete the survey in chunks. Each time you click on the link it will take you back to where you left off. It couldn’t be easier.

We know you’ll be just as interested in the feedback as we are. After the survey, we will share the findings with you and let you know what action we plan to take.

Please take this opportunity to tell us what you think; it’s your chance to have a say and it will be ten minutes well spent!

Please go to the RYA Members Satisfaction Survey link for further information.

https://www.youtube.com/watch?v=BNAzfUz373I

 

 

 

 

 


 

2019 Yearbook

Hi Members,

As you will now be aware from the AGM, the Club Yearbook for 2019 will be distributed in March 2019. This is so that the book goes to print after the membership renewal process has concluded in February, meaning that the boat list will then be up to date.

You will have seen that the fixtures calendar in the 2018 Yearbook runs to March 2019 so that there is no “gap” and the 2019/2020 events have been posted in the Calendar which is available on the club website. The 2019 tide tables will be in the new Yearbook as usual.

However, the new data protection rules mean that we cannot include your name and your boat details in the next Yearbook without your consent. We cannot assume that consent.

So, if you want your name and boat details to be included in the next Club Yearbook (and subsequent yearbooks, whilst you remain a member and have the same boat), please email membership@fsmbcnet.org.uk with: 

  • · Your boat’s name.
  • · What type of boat it is.
  • · The member owner’s name. (Sorry, we’ve only got room for one name – you choose which one if there is more than one owner)

If we do not hear from you on this by 31 December 2018 we will assume that you do not want your boat to be included in the boat list in the Yearbook.

Thank you in anticipation.